Shipping Policy 📦
Last updated: 6 May 2025
✈️ Where we ship
-
We currently deliver anywhere in the continental United States (no PO Boxes / APO FPO for now).
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International shipping is not available—yet!
🔄 Processing time
| Step | What happens | Calendar time |
|---|---|---|
| Order placed | Payment confirmed automatically | same day |
| Processing | Quality check + secure packing | 1 – 3 business days |
🚚 Shipping time & services
| Fulfilment warehouse | Carrier | Transit time* |
|---|---|---|
| US warehouse (default) | USPS / UPS | 2 – 7 business days |
| CN warehouse (items marked “Ships from CN”) | USPS VIP line | 10 – 18 business days |
* Rural areas & holidays may add 1-3 days.
💰 Shipping cost
$0.00 – we cover standard shipping on every order. No minimums, no surprises.
🔍 Tracking your parcel
The moment your package leaves our facility you’ll get a tracking link by e-mail/SMS. Updates can take up to 24 h to appear.
❗ Issues & support
Lost, late, or damaged? E-mail info@petscoddle.com within 30 days of the last tracking scan and we’ll sort it out (replacement or full refund).
We pack every order with care so you and your furry friend can shop with total peace of mind.
Thanks for choosing Pets Coddle! 🐾